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Negotiation is an art. The course enables participants will be able to look at different and effective, negotiation strategies which will aid both parties to come out of the process in a positive way. Negotiation is not a competitive sport, unless the parties collaborate to reach agreement, even short-term solutions may fall apart. The basis of negotiation is the art of persuasion through the building of credibility.
Course Duration and info
B.A. (Hons.) Business Management; MBA
John Mallia has been involved in training since 1998, and has conducted numerous training courses, both for public as well as for private sector organisations, including CDRT, Actavis, ETC, the Dental industry, Malta Enterprise, Kopin, Vista, JCI as well as courses organised by Mediacoop itself.
John Mallia specialises in the areas of motivational training for personal development and success, and conducts various training and consultancy work in customer care, marketing, image management, Public Relations, teamwork, communication, co-operatives and work relationships. Mediacoop also organises and facilitates various teambuilding sessions for different organisations.
Mediacoop is a co-operative involved in the areas of Training, Marketing, Communication, Media, PR and Teambuilding.
How negotiation and persuasion are inter-related
The positives of give and take
The six methods of developing the art of persuasion
Barriers to effective negotiation and ways for effective negotiation – ignoring the situation, bargaining, problem solving
How can you listen first? Active vs passive listening
Barriers to listening
Personalities in negotiation – what to do
Fending off the specialist
Managing conflict in negotiation
Assertiveness in negotiation
The negotiating process
Pre-negotiation; Negotiation; Post negotiation
The impact of personalities on the negotiating style