Course Summary

Workplace negativity is as dangerous a sit is common. Negativity can arise from differenti realities at work: people and processes, both internal as well as external. Accepting the negativity will not work, a sit takes its toll on individuals, and consquently, on organisations. If left unchecked, negativity can be contagious. This course provides a useful toolkit not just for dealing effectively with negativity at the workplace, but also provides tools for personal survival in negative surroundings.

Course Duration

The proposed course duration is 8 hours (2 half days)

Subjects and Issues Tackled

• Who’s in control?

• The sources of negativity

• Experiencing emotions

• Your attitude

• Taking time to understand and be understood

• Moderating gossip flows

• Difficult conversations

• Empathy

• Visualising the negativity wall

• Seeing straight by reducing stress

• Turning Negatives to Positives

• Cultivating optimism

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Meet the Trainer

John Mallia has been involved in training since 1998, and has conducted numerous training courses, both for public as well as for private sector organisations, including CDRT, Actavis, ETC, the Dental industry, Malta Enterprise, Kopin, Vista, JCI, the Malta Judo Federation, Fenech & Fenech Advocates, the Malta Cooperative Federation, the Environment and Resources Authority (ERA), Grant Thornton, as well as courses organised by Mediacoop itself.

John Mallia specialises in the areas of motivational training for personal development and success and conducts various training and consultancy work in customer care, marketing, image management, Public Relations, teamwork, communication, co-operatives and work relationships. Mediacoop also organises and facilitates various teambuilding sessions for different organisations.

Years of Experience

20+ years

Completed Successfully

350+ Courses

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